Dynamic QR codes allow you to change the destination URL or content after printing, and they support scan tracking. Static QR codes encode the data directly into the pattern, meaning they cannot be changed once created and cannot track scan metrics.
Was this article helpful?
Navigate to your Dashboard, click "Create QR Code" in the top right. Select your desired type (URL, vCard, PDF, etc.), configure the destination, customize the design using the visual editor, and click "Generate". You can immediately download the code.
Was this article helpful?
Static QR codes never expire. Dynamic QR codes require an active subscription to maintain their routing capabilities. If your subscription lapses, the dynamic codes will be temporarily disabled until you renew your plan.
Was this article helpful?
Yes! Our Pro and Enterprise plans include a Bulk Generation tool. You can upload a CSV file with up to 10,000 rows of data (URLs, text, vCards) and our system will generate them all asynchronously. You will receive a ZIP file containing all the images.
Was this article helpful?
A vCard Plus is a dynamic, mobile-optimized landing page that acts as a digital business card. Instead of just downloading a static contact file, scanning the QR code opens a beautiful profile page where users can save your contact info, view your social links, and see your picture.
Was this article helpful?
No, almost all modern smartphones (iOS and Android) have a built-in QR code scanner inside their default Camera app. Just point your camera at the code and a link will pop up.
Was this article helpful?
This depends on your plan. Free plans usually have a strict limit (e.g., 2 dynamic codes). Paid plans start at 50 codes and go up to unlimited for Enterprise users. Static codes are generally unlimited.
Was this article helpful?
Yes. You can upload a PDF directly to our platform, and we will host it and generate a dynamic QR code that links straight to the document.
Was this article helpful?
Yes, our MP3 QR code type allows you to upload an audio file (up to 50MB) and displays a beautiful audio player when scanned.
Was this article helpful?
If you delete a dynamic QR code, the short URL associated with it will be permanently deactivated. Anyone who scans the printed code will see a "Page Not Found" error. This action cannot be undone.
Was this article helpful?
We highly recommend testing your QR code with multiple devices (an iPhone and an Android phone) and various scanning apps to ensure it works flawlessly before sending it to a print shop.
Was this article helpful?
For standard scanning distances (e.g., holding a phone 10-15 inches away), the absolute minimum size we recommend is 1 x 1 inch (2.5 x 2.5 cm). Any smaller and older smartphone cameras may struggle to focus.
Was this article helpful?
Yes, you can temporarily disable or pause any dynamic QR code from your dashboard. While paused, scanners will see a temporary unavailable message instead of your destination.
Was this article helpful?
You can create Folders and apply Tags to your QR codes in the dashboard to keep your campaigns organized. This is especially useful if you are managing hundreds of codes across different clients.
Was this article helpful?
Currently, QR codes are tied to the account that created them. However, on Enterprise plans, you can invite team members to manage codes collaboratively within the same workspace.
Was this article helpful?
A Multi-URL QR code redirects users to different destinations based on specific conditions, such as their device type (iOS vs Android), their geographic location, or the time of day.
Was this article helpful?
Our App Store QR code automatically detects the scanner's operating system. If they are on an iPhone, it routes them to the Apple App Store. If they are on Android, it routes them to the Google Play Store.
Was this article helpful?
No. While you can change the destination content of a dynamic QR code (e.g., swap one URL for another), you cannot change its fundamental type (e.g., change a URL code into a PDF code) without creating a new code.
Was this article helpful?
Yes, we offer a 14-day free trial of our Pro plan so you can test out all the advanced features, including custom domains and analytics, before committing.
Was this article helpful?
QR codes are generated instantly on our platform. The moment you click "Generate," the image is ready for download in under a second.
Was this article helpful?
Yes, you can upgrade, downgrade, or cancel your plan at any time from your account billing settings. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing cycle.
Was this article helpful?
We will notify you via email when you reach 80% and 100% of your scan limit. Once you exceed the limit, your QR codes will still work seamlessly (we never block your traffic), but you may be charged overage fees of $0.001 per scan depending on your specific plan tier.
Was this article helpful?
We offer a 14-day money-back guarantee for all annual plans. If you are not satisfied within the first two weeks of your purchase, simply contact our support team for a full, no-questions-asked refund.
Was this article helpful?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe. For annual Enterprise plans, we also accept ACH transfers, Wire Transfers, and check payments upon request.
Was this article helpful?
Depending on your billing address, we may be required to collect sales tax, VAT, or GST. This will be automatically calculated and displayed at checkout. If your company is tax-exempt, you can enter your Tax ID in your billing settings to remove the charge.
Was this article helpful?
Invoices are automatically generated and emailed to the account owner after every successful payment. You can also download PDF invoices from the Billing section of your dashboard.
Was this article helpful?
Yes! We offer a 30% discount on all annual plans for registered 501(c)(3) non-profits and accredited educational institutions. Please contact our support team with your documentation to apply.
Was this article helpful?
If you cancel, your account will downgrade to the free tier at the end of your billing cycle. Your dynamic QR codes will be deactivated, but we will retain your data for 6 months in case you decide to reactivate your subscription.
Was this article helpful?
Yes, and we highly recommend it! Annual plans offer a significant discount (usually 20% off) compared to paying month-to-month.
Was this article helpful?
No, there are no hidden setup fees or onboarding costs for our standard plans. What you see on the pricing page is exactly what you pay.